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2 wait 30 seconds.
Samsung smart tv software update grayed out. 3 power your tv back on. Using your tv s remote navigate to settings and select support. 7 power your tv back on.
It just means certain settings or options aren t available based on the current source settings or connections. 1 power your tv off from the mains. Connect the usb drive containing the software upgrade into a usb port on your tv.
Software update and other functions not available un65ks8000 jump to solution 06 23 2019 07 02 pm last edited on 03 11 2020 09 20 am by samsungjace. 5 power your tv off at the mains again. Support tab and then select software update.
If the software update option is greyed out please exit and change your tv source to live tv then return to software update. For example if your tv is not connected to the internet the settings for software update or contact support will be grayed out since those options require an internet connection. Press the menu button on your samsung remote control and then select settings.
How to fix a samsung tv not turning on. 4 wait 5 minutes but do not press the smart hub button during this time the samsung smart hub will be updated. If you place the software folder inside a folder on the usb drive the tv will not find it.
How to update a samsung smart tv. Select software update select update now and then select yes. 6 wait 30 seconds.
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